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Parking Information
There are approximately 80 parking spots around the Escape Room. Two of the lots are $5 cash per 3 hours, the parking meters are $0.25 per 15 minutes, and the meters are not ticketed after 6pm. Parking Tickets in Eureka Springs are generally $10.
Public Transportation
Q: Can we get there with the trolley?
A: Yes. Escape Room 13 can be accessed via stop 80 on the Blue route, stop 67 on the Yellow route or stop 66 on the Red and Purple routes. You can find more information HERE. All day passes are $6.00 and you can explore the city with all of the routes.
Frequently Asked Questions
Q: Can I walk-in and/or pay cash?
A: The short answer is not really. If you want to book, please book online, or call us to book.
Q: What happens if I don’t show up?
A: There is no rescheduling / cancellation (no refunds whatsoever) on the day of your event.
Q: Why did no one answer the phone?
A: We typically try to man the phones 10am to 10pm everyday, however, if we are doing an orientation for a group, or something equally important, we don’t answer the phone, as we want to provide our customers an intimate experience, and give them our undivided attention. If during business hours, please leave a message, and we’ll do our best to return the call within 15 minutes.
Q: I can see you in there, why don’t you open the door?
A: If the door is locked, we are busy giving a group our undivided attention, or possibly cleaning up for the next group. Our lobby is small, and due to COVID we cannot accommodate walk-ins when we have another group in the lobby. We want our customers to have the best possible experience. We have our ‘show times’ either on our window, or online here if you click ‘Book Now’. We open our doors approximately 5 minutes before your booked escape. We will send a text if we can accommodate you earlier.
Q: How many people can I bring with me?
A: Our escapes are typically about 300 sq ft total, with about 1/2 of this accessible during the first part of the experience. We think the ideal size is up to 5 people, but we do allow groups up to 8 people, just know you better REALLY like those 7 other people.
Q: Are your rooms private?
A: As of March 2020, we ONLY do private bookings.
Q: How much are tickets?
A: Tickets are $28 per person for 3 or more. Couples pay $66 with the exception of Friday/Saturday during peak seasons may be $84 for couples (taxes not included). Children 7 years old and under are allowed free. Pricing is subject to change and it is best to check here for up to date pricing: Book Now
Q: How many rooms do you have?
A: We currently have 2 events. Our Bank Heist is based around the famous Eureka Springs Bank Heist of 1922. Our Speakeasy is based around the infamous Speakeasy’s in Eureka Springs in the 1920’s during prohibition.
Q: When will your next room be ready?
A: We will likely be updated the Bank Heist in 2022 in honor of the 100th year Anniversary. More details to come. We also have an all new Haunted Apartment (both scary, and friendly versions) currently in production. Follow-us on Facebook to stay in the loop.
Q: What times do you have available?
A: The best way to know is to click Book Now on our website.
Q: Are there any discounts available?
A: First, we don’t use Groupon at all. We also do not run any specials, except on the 13th of every month (excluding Friday / Saturday), which is $20 per person (we do have a $66 Minimum per event)
Q: Is the Escape doable by couples only?
A: Absolutely. We designed the room with couples and first timers as our core business.
Q: How many hints can I have?
A: As many as you need.
Q: What is the fastest time your room has been solved?
A: We really don’t track fastest times generally, we consider your escape time similar to a fishing story. Once you leave our building, feel free to tell anyone what you want. We won’t argue. But don’t tell them too short, or they may think our room is too easy, hahahah!
